PLDT Hotline FAQ – quick answers.

  • Can I contact PLDT without calling 171?
  • Yes. You can use PLDT Home’s contact page, PLDT Cares social channels, or visit a service center. See the “Online Support Channels” and “Service Centers” pages on this site.
How to Call PLDT Hotline

PLDT Hotline FAQ

PLDT Hotline FAQ – quick answers.

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PLDT Contact Numbers

These questions reflect what people commonly ask when s…

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Service Hours & Call Fees

If your situation is urgent, calling the hotline is usu…

Procurement of heavy equipment

The most commonly published PLDT customer support hotline is **171**. Some pages also list **02 8888 171** (or **+63 2 8888 171**) for callers using other networks or formats.

Excavation or helping construction

Is PLDT hotline 171 toll-free?

Providing skilled workers

Many users report **171** can be toll-free on certain supported networks, but charges can depend on your network and calling method. If unsure, ask your carrier or the PLDT agent during the call.

Supply of construction materials

Can I contact PLDT without calling 171?

For follow-ups, online support channels can be effectiv…

01 CHEAP COST

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02 FAST WORK

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03 EXPERT WORKER

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Always record your reference number and the date/time y…

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Service Centers
PLDT Enterprise Support | By

If you are charged unexpectedly, confirm the calling me…

Yes. You can use PLDT Home’s contact page, PLDT Cares social channels, or visit a service center. See the “Online Support Channels” and “Service Centers” pages on this site.
Service Centers | By

See below for common questions and answers.

Prepare your account number, registered name, service address, contact number, and a clear description of the issue (including when it started and any troubleshooting steps already done).

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PLDT Hotline FAQ